Privacy Policy
Last updated: March 1, 2026
Dispatch ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our webhook management platform.
Information We Collect
We collect information you provide directly, such as your name, email address, and payment information when you register for an account or subscribe to a plan. We also collect technical data generated by your use of the service, including webhook payloads routed through our platform, delivery logs, and usage metrics.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Dispatch platform
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Monitor and analyze usage to improve our services
- Comply with legal obligations
Data Retention
Event payloads and delivery logs are retained for 90 days by default. Account data is retained for the duration of your subscription and for a reasonable period after account closure as required by law or legitimate business needs.
Data Sharing
We do not sell your personal data. We may share information with third-party service providers who assist us in operating our platform (e.g., cloud infrastructure, payment processing), subject to confidentiality obligations. We may also disclose information when required by law or to protect our rights.
Security
We implement industry-standard security measures including encryption at rest and in transit, AES-256-GCM encryption for stored credentials, and HMAC-SHA256 signature verification for incoming webhooks. See our Security page for more details.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice in the dashboard. Continued use of the service after changes take effect constitutes acceptance of the updated policy.
Contact
Questions about this policy? Email us at contact us.